Mission: Provide medical resources that will break the chain of generational poverty as it relates to an individual’s overall health.
Vision: Deliver comprehensive medical care that meets the needs of our at-risk communities.
Executive Summary:
Helping Hands Wellness Center (HHWC) was developed to meet the low to mid-level medical care needs of the at-risk communities within the Southwest Michigan area. Our care will be aimed at acute and chronic health conditions. HHWC is designed to deliver primarily scheduled but also unscheduled walk-in medical care. Development of the wellness center will facilitate easily accessible and faster access to care for patients and their families. This will be done by providing extended weekday and weekend service hours.
HHWC will integrate into the healthcare systems of the Southwest Michigan area by alleviating the demand of lower acuity patients that is placed on the emergency department. The services of HHWC will also provide overflow healthcare needs to patients with acute illnesses for the already overtaxed primary care system. This shift of care is done by providing services to patients with lower acuity needs thus lowering the demand of the emergency department and lowering healthcare cost for all.
5 Keys to Success:
- 95% of appointments are scheduled at least 72 hours before actual visit.
- 95% resulting in 5-star patient satisfaction rating based on in-house survey collections.
- 100% of patients have full physical, mental, and nutritional assessment each visit.
- 100% of all staff complete medical and leadership training quarterly.
- 100% of patient appointments are scheduled for 30 minutes.
Next Step:
We would be honored to have the opportunity to sit down for a more detailed conversation. At that time, we can discuss the possibility of strengthening our relationship for many years to come. Together we can positively impact the overall health of our community one home at a time.
